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Privacy Policy


#1 Shipping Policy:

  • Orders are typically processed within 2-3 business days.
  • Estimated delivery times are 7-10 days for domestic orders and 15-30 days for international orders.
  • Shipping costs vary based on the destination and order value.
  • Customers will receive a tracking number via email once their order has been shipped.

#2 Return and Refund Policy:

  • Customers can return products within 7 days of receiving them. But Return must be initiated within 24 hours of receipt of the product
  • Items must be unused, in their original packaging, and with all tags attached.
  • To initiate a return, customers must contact our support team at admin@ecosmartlearn.in, or ecosmartlabs@gmail.com.
  • Refunds will be issued within 7 business days after the returned item is received and inspected.
  • Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.


#3 Privacy Policy:

  • We collect and store customer information solely for the purpose of order processing and communication.
  • Customer information, including personal and payment details, is kept secure and confidential.
  • We do not share customer information with third parties, except for processing payments and fulfilling orders.
  • Customers can opt in or out of receiving marketing communications from us.

#4 Payment Security:

  • We use industry-standard encryption to ensure the security of payment information.
  • Payment details are transmitted securely and are not stored on our servers.
  • We accept payments through Credit Card/Debit Card/PAYPAL/Internet Banking
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